SERVICES

Request for Reconnection


Any registered consumers of Kabankalan City Water District with active water service connection.

Monday to Friday 8:00 a.m.- 4:30 p.m.

No noon break


Installation Charges

Below One month (with or without accounts) - P50.00

One month up and below one year (with accounts) - P200.00

One year up with accounts - P2,200.00

One month up (without accounts) - P200.00


Procedure:

1. Go to Commercial Division-Customer Service Counter. Verify status of connection and inquire on requirements

2. If water meter was already pulled-out or service disconnected for 2 mos. & over, site inspection shall be conducted
3.Comply and submit requirements.
4.Go to cashier and pay your account balance and reconnection fees.

Flowchart for Reconnection

COSTUMER SERVICES

Change of Name

New Service Connection

Request for Reconnection


Request for Temporary Closure


High Consumption


Payments of Water Bills - Full Payment


Payments of Water Bills - Partial Payment


Relocation of Water Meter


OPERATIONS

Maintenance Work


Our Head Office Address

Cor. Rizal-Tayum Streets,

Kabankalan City, Negros Occidental

Phone: (034) 4712-634, 746-7188

Fax: (034) 4713-462

E-mail: admin@kabankalanwater.gov.ph

Our Costumer Service Center

Phone: (034) 4712-134

Fax: (034) 4713-462

E-mail: customer_service@kabankalanwater.gov.ph